As part of our commitment to responsible gaming, we provide simple and effective tools to help you take a break at any time.

🕒 Cool-Off Period

The cool-off period is ideal if you wish to step back for a short time.

Available durations:

• 24 hours

• 1 week

• 1 month

• 3 months

During the cool-off period:

• Access to your account will be temporarily suspended.

• No deposits or gaming activity will be possible.

• Your account will be automatically reactivated at the end of the selected period.

🔒 Self-Exclusion

Self-exclusion is intended for players who wish to stop gambling for a longer period.

Available durations:

• 1 year

• 3 years

• 5 years

• 10 years

• Indefinitely

During self-exclusion:

• Your account will be completely blocked.

• You will not be able to log in, deposit, or play.

• This decision is final and cannot be reversed before the selected period ends.

⚠️ In the case of indefinite self-exclusion, any request to reopen the account will be subject to a strict review in accordance with applicable regulatory requirements.

We encourage you to use these tools whenever you feel the need.
Our team remains available via live chat or at support@madnix.com for any assistance.